ABOUT NEW AGE COMMUNICATIONS

New Age Communications is a family owned business established since 1991. We specialise in the supply, installation and on going service of business telephone systems for small to medium size businesses, hotels and resorts.

What stands us apart is that being a small business ourselves we understand the needs of small business owners. We are not allied with any single hardware vendor or carrier which means that we can tailor solutions to individual business needs with hardware from world leading brands such as Alcatel-Lucent, LG-Nortel and Hybrex. We provide solutions for any size business from a home office to large corporate offices and hotels.

We believe that the most important part of any business is the people. At New Age Communications we don’t just sell phone systems; we believe that communications is about connecting people and streamlining processes.

We don’t just sell boxes or believe that one size fits all. We take a holistic assessment of individual business requirements; including budgets, business processes, business hours of operation, key staff and business owner’s lifestyle needs and aspirations, then tailor solutions accordingly. We enjoy the challenge of providing creative and reliable user friendly solutions which provide a maximum return on investment and a happy customer experience. If we can’t provide a solution we will try to refer you to a reputable company who can.

Our job is to help take the confusion out of implementing reliable cost effective IT & communications solutions and we take pride in a job well done. We are seeking build long term relationships and customer loyalty

Our Mission

Our Mission is to provide our customers with reliable products and efficient services at reasonable prices.

Our reputation has been built on integrity. We always act honestly and ethically in the best interests of our customers. We expect the same respect from our suppliers. If our suppliers are unable to meet our expectations we have no alternative but to seek out new suppliers who maintain the same high standards of service and business ethics to enable us to maintain the respect and loyalty of our end user customers.

Our Capabilities

We have the capability to supply, install and maintain telephone systems Australia wide through our network of reputable contractors and associates. During our 25 years of experience in the telecommunications industry we have developed sound relationships with reputable telecommunications suppliers, dealers and contractors throughout Australia. We have implemented processes; software applications and business systems which enable us to seamlessly project manage corporate roll outs and multi site installations throughout Australia. This capability gives our customers one point of contact for supply of equipment, provisioning of new lines, broadband and mobile services, system installation, telephone and data cabling and on going maintenance and service. Our processes and applications are continuingly evolving to maintain a leading edge as new technology and business trends emerge We have developed unique techniques to manage new age IP and digital telephone systems remotely with an emphasis on security.

Our customers don’t need to contact their telecommunications carrier wasting valuable time waiting in queues, only to be shunted form one overseas call centre to the next to order new services or get faults resolved.

One quick call or email to our experienced staff will get issues resolved with minimum fuss and expense. This allows our customers to get on with what they do best, running their business.